The Critical Skill

The ability, the desire, and the patience to listen are necessary if you want to achieve greatness in sales. Unfortunately, most sales people tend to talk more than they listen. [...]

The 80/20 Rule Turned on Its Head

Everyone knows the 80/20 rule. Prevailing wisdom says that 80% of your revenues and profits come from 20% of your customers. That being the case we are advised to focus [...]

Risk Reversal

Bringing in new customers is expensive and often difficult. Here is one effective but frequently overlooked way to reduce the difficulty.Businesses, even the most customer oriented ones, tend to expect [...]

Richard Branson’s Wisdom

I have always believed that marketing starts with the product, not what you say about it. If you develop an excellent product with value that is right for your customers, [...]